At least two of the victims died when they jumped from the building in panic, Governor Abdulaziz Aydin told the state-run Anadolu Agency earlier. Those killed included Nedim Turkmen, a columnist for Sozcu newspaper, his wife and two children, the newspaper announced.
Turkish President Recep Tayyip Erdogan announced a day of national mourning to be observed on Wednesday. All flags at government buildings and Turkish diplomatic mission abroad would be lowered to half-staff, he said.
At least 66 people have been killed and 51 people injured in the hotel fire.Credit: AP
Necmi Kepcetutan, a ski instructor at the hotel, said he was asleep when the fire erupted and he rushed out of the building. He told NTV television that he then helped some 20 guests out of the hotel.
The hotel was engulfed in smoke, making it difficult for guests to locate the fire escape, he said.
“I cannot reach some of my students. I hope they are OK,” the ski instructor told the station.
Television images showed the roof and top floors of the hotel on fire.
Witnesses and reports suggested that the hotel’s fire detection system failed to operate.
“My wife smelled the burning. The alarm did not go off,” said Yelkovan, the guest interviewed by IHA. “We tried to go upstairs but couldn’t, there were flames. We went downstairs and came here (outside),” he said.
Yelkovan said it took about an hour for the firefighting teams to arrive.
NTV television suggested that the wooden cladding on the exterior of the hotel, in a chalet-style design, may have accelerated the spread of the fire.
Part of the 161-room hotel is on the side of a cliff, hampering efforts to combat the flames.
Firefighters work at the scene of the hotel.Credit: AP
“Because the rear side is on a slope, intervention could only be made from the front and sides,” Yerlikaya confirmed.
Tourism Minister Mehmet Nuri Ersoy told reporters that the hotel underwent inspections in 2021 and 2024 and that “no negative situation regarding fire competence” was reported by the fire department.
Earlier, in an address in Ankara, Erdogan said: “Unfortunately, we received very sad news this morning from Bolu, Kartalkaya. Our brothers and sisters were killed and injured in a fire that broke out in a hotel.”
“All necessary steps will be taken to shed light on all aspects of the incident and to hold those responsible accountable,” he added.
NTV showed a smoke-blackened lobby, its glass entrance and windows smashed, its wooden reception desk charred and a chandelier crashed to the ground.
Aydin’s office said 30 fire trucks and 28 ambulances were sent to the site.
Other hotels at the resort were evacuated as a precaution and guests were placed in hotels around Bolu.